CX Strategy

Posted about 1 month ago

CX Strategy
Contract Type: Permanent
Location: Tokyo
Reference: JOB_003417[803]
Contact Name: Mark Yamada (050-1741-4888)
Contact email:
Salary Low: 0
Salary High: 12000000
About This Position

This position requires an experienced individual to lead customer insights efforts, reporting to the VP of Experience.

Responsibilities include conducting UX research, collaborating with cross-functional teams, and performing usability studies. Key duties involve setting research agendas, managing multiple research streams, communicating insights to stakeholders, and advising on research methods.

Requirements include 3+ years of UX research experience in a fast-paced environment, proficiency in Japanese for user interviews, and competency in qualitative research methods and data analytics.

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